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LaserJet P1102w
macOS 11.0 Big Sur

I am following up on  https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/What-is-current-Firmware-for-P1102W-Pri....   I have downloaded (at least twice) LJP1100_P1560_P1600_FW_Upgrade_20201023.dmg.   When I open the dmg, I find HP Firmware Update Utility.  When I try to open the Utility, I get a dialog box stating that Apple cannot check it for malicious software.  The dialog box tells me that the software needs to be updated.  Contact the developer for more information.

 

I do not even know if I need to update the firmware.  I have tried reinstalling the latest drivers, but my Mac's Printers & Scanners preference does not see the P1102w as a printer than I can add.

 

Do I need to update the firmware?  If so, how?

5 REPLIES 5
HP Recommended

Hi,

Try following the Resolution section below, I believe this should help, the issue is likely with the driver on your Mac and not with your printer firmware:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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HP Recommended

I went into the Security & Privacy Preference.   That pane acknowledged that HP Firmware Update Utility was blocked.   I clicked the  "Open Anyway" button.   Here is the result:

 

Screen Shot 2021-04-22 at 1.53.36 PM.png

HP Recommended

I went into the Printer & Scanner Preference and reset the printing system.   I then had to add back in the main printer and my own scanner.  But my own P1102w does not appear on the network as a printer that may be added to the Preference.

HP Recommended

I ran HP Smart again.   I ran it three or four times.   The first few times it reported that it could not find the P1102w.   This is despite the fact that I have the printer firmly connected to one of the USB ports on the Mac.   The last time I ran HP Smart, it crashed.

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The story is getting stranger as it goes along.  I never could open the firmware updater.   My Mac continues to insist that it is malicious software.

 

This morning I came here to the website to download--again--any software I could find.   But the HP webpages were down this morning.

 

I disconnected the P1102w from the Mac.   Many hours later, at the end of the day, I reconnected the USB cable to the Mac.  And this time the P1102w appeared in the list of printers that I could add in Printer & Scanner Preference.  I did, and now the P1102w is working normally.

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