Pinter asking to "Load Plain Paper." I have. Warning continues; will not print.

[rcringer]

I printed a page using Avery "business card" paper. Switched the setting to "Thick Paper." Replaced with regular plain paper. Reset settings to "plain paper." Tried to print and received warning to "Load Plain Paper." I have. Print job stops. Same warning: "Load Plain Paper."

Ideas?

[Dragon-Fur]

@rcringer 

Welcome to the HP Community --

A couple and must be based on unknown printer model...

Dragon Opinion

Most consumer grade printers will struggle with business cards -- the top tier OfficeJet Pro models might print on Business cards - at least the single sided cards and possibly the double sided, though card paper this heavy is not supported - even a "thick paper" setting in printer (EWS) and in printer app might not work.  

Double sided cards also might balk when the second side is required -- If the card paper is light enough (for example, closer to single side sheet weight) AND if the sheet of paper can stand that second pass through the printer -- maybe..

The general rule is to make sure the settings in the printer (what the printer detects) is set the same or at least as close as possible in the print app / software settings.

I don't have a definition of "thick paper" at hand --

Brochure Matt / Glossy and Professional paper is 180 gsm

Index paper (HP calls this "HP Card") is 200 gsm

Photo paper varies but cannot be used in this context -- printers generally balk at using this setting unless you have actually loaded photo paper.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

OR

Alternate Style EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

And (in addition and as available)

Section Print > Default Print Options > Select default tray

Examples... OfficeJet Pro models

EWS

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

EWS_9135_Tray_and_Paper_2

General Example - Avery Labels - Adobe Reader DC (PDF format)

Avery_L7160_Sample_Label_1

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

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