-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- PlugPlay failed to start when installing full software for C...

Create an account on the HP Community to personalize your profile and ask a question
11-13-2023 09:59 AM
Trying to install the full featured drivers for a Color LaserJet Pro 4301fdw on a Surface Pro 9 (Snapdragon CPU) on Windows 11 Pro. I can download and initiate the installation process but at the end I am greeted with the following error:
I have installed this software on several other Windows 11 PC's in my network with no issue. Not sure why this one is different.
12-07-2023 05:38 AM
I'm not surprised you haven't received any replies to your question. I have the EXACT same issue with installing my OJ8030 drivers from only one of many computers in my home and haven't received a reply after 5 days.
12-08-2023 04:30 PM
Please try to install with the next driver:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.