Power button flashes, won't wake up, have to unplug

[RLG53]

After moving the position of my printer, it now intermittently goes to sleep. The power switch flashes, but the printer won't wake up. The only way to fix it is to unplug the printer and plug it back in. It never used to do this, it was just on all the time and responded to print commands from multiple devices in the house. How can I fix this?

[TEJ1602]

@RLG53, Welcome to HP Support Community!

As I understand the printer no longer wakes up from sleep,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Have you attempted to perform a hard reset to resolve the issue?
• Did you change the energy settings to make a difference to the way power consumption is managed on the printer?

While you respond to that, here's what you need to do:

Change the energy settings

Your HP printer is designed to reduce power consumption when the printer is not active. Auto Power Off or Schedule On and Off enables the printer to turn off after two hours of inactivity. When you are ready to use your printer again, press the Power button to turn the printer back on.

Check the Schedule On and Off or Auto Power Off feature on the printer's control panel or through the software, depending on your printer model.

Change the energy settings from the control panel:

Navigate to the Setup menu, and then check the energy settings.

Open the Setup menu, and then click Preferences. Click Schedule Off, Auto Power Off or Auto-off, depending on your printer model, and then change any settings, if necessary.

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

Try printing.

Hope this helps! Keep me posted. 

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