Print order doesn't transfer to USED 1510 Deskjet

[Judy340]

Purchased USED HP Deskjet on eBay.  When I order Mac OS 14.5 to Print,  the message says Printer On, but IDLE -the text does doesn't go through.  But the TEST on the used 1510 All-in-One prints fine and in color.  I have NO manual, no registration or any info from seller, and HP Help Desk keeps asking me for information I don't have, or showing me just my account from the old 1510-1512 Deskjet that died and made me buy this eBay one.

[ferRX · Accepted solution]

Hi @Judy340 

Before driver installation just check the USB cable is connected between printer and Mac computer.

Then once all USB cables are checked, go for driver install following the next steps:

1.  Please download and install  HP Printer drivers for MacOS from the next link:

• https://apple.com/HP_Drivers.dmg

2. And go to System Preferences > Printers then Add the printer.

https://www.youtube.com/watch?v=9Mwj3YHVuBM&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

..

Best regards,

ferRX.