Printer Tango X bought in the US but not working in Brazil

[pedrolacerda]

I bought my HP Tango X in the US, but it asks to "Use SETUP cartridges". I'm using the ones provided with the printer, but the message is still there. Furthermore, I have to move back to Brazil before getting support on it, and now I can't use the printer, neither get support for my problem. Can it be bypassed?

[A_Gayathri · Accepted solution]

Hi @pedrolacerda,

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.