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‎04-09-2025 04:53 PM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer
Operating System: Microsoft Windows 11

The printer does not accept or recognize the color cartridge that came with the new printer. It will not print the usual test page for new cartridges and will not scan and print. The printer will not respond to commands. 

2 REPLIES 2

‎04-09-2025 05:19 PM

HP Recommended

Can't complete setup. The color ink cartridge warning light is blinking. I have tried taking the color cartridge out and putting it back in several times. The printer will not print the usual new cartridge test page nor respond to any commands. 

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‎04-10-2025 01:23 AM

HP Recommended

Hi @Mongoose7 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=PN9s2mdrs5c&ab_channel=LDProducts

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
Troubleshooting 101: Clean the contacts or clean the print head?
Troubleshooting 101: Clean the contacts or clean the print head?
youtube.com/watch?v=PN9s2mdrs5c&ab_channel=LDPr...
Can't get your ink cartridge to work? The two most common culprits are recognition errors and print quality issues. LD Products shows you how to tackle both in this handy quick tip video. If your cartridge isn't recognizing in your printer, there might be tape residue or finger print oil on the ...
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