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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer driver for hp deskjet f4180

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02-08-2021 09:23 AM
Hello, I succesfully installed the driver software for my deskjet f4180 printer. But when dubbelclicking on the hp solutions center icon on my desktop the program does not start, instead I only get an icon with 2 caracters: f and i. The hp print and scan doctor tells me everything is ok: all green checkmarks! What can be wrong?
02-08-2021 09:30 AM
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What happened?
The Flash wrapper used on the old software for older printers no longer works.
Flash has not been used in printer software for years but was never removed from older unsupported software.
Flash has been permanently disabled by Adobe.
There are several remedies, none of which are more than band-aids, that is, "patches" intended to work around the loss of the Solution Center wrapper.
If you don't like the recommended options, there are others floating around the Community.
The only actual Solution is to replace the printer.
Start
Leave the Solution Center software installed...
Solution Center GUI - Main Menu - is based on Flash.
Flash is gone and is never coming back.
>>> The GUI that opens the main Solution Center software menu depended on Flash.
Short Answer
HP Document:
HP Printers - HP Solution Center doesn't open
and
TKB article contributed by HP JessikaV
HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Flash Player is permanently disabled as of 12-Jan-2021
The HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
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Longer Explanation / Examples
Print software still works with applications.
Tools and other status reports are explained in your printer's User Guide.
1. Start Scan using HP Scan executable
You might be able to simply start HP Scan / Scan using the program executable.
For example:
The old Solution Center Scan software is located in "Digital Imaging"
C:\Program Files (x86)\HP\Digital Imaging\bin\
OR
C:\Program Files\HP\Digital Imaging\bin\
Find and Double-Click on File name / executable: hpiscnapp.exe
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Various Software / Applications for Scan
2. Windows Scan – Microsoft Store - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
3. Paint- the Original - Paint (mspaint) can be used to scan.
4. NAPS2– “Not Another PDF Scanner”
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
5. HP Scan and Capture - Microsoft Store - Requires Windows 8 or higher
- Download-Save-Install HP Scan and Capture
Scan_and_Capture_Document-Photo_Settings_1
6. HP Scan Extended
- Download-Save-Install > HP Scan Extended
- HPSE is a subset an older Full Feature Software suite. Leave your printer software installed, then install HPSE.
- HPSE features are very similar to the HP Scan Software released after 2015.
OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
Example
NOTE: Setup is similar for both Image JPEG and PDF scanning
Some options are model dependent.
>>>> Be sure to check / adjust the settings in More >
7. Irfanview > Brilliant Free Photo Viewing and Print Software
Irfanview requires installation of third party software
Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.
- Create a Restore Point (optional, recommended)
- Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
- Additional information at the website, including: FAQ
NOTES
- Both 32bit and 64bit versions for Windows are available.
- Irfanview is also available as an Windows 10 Application from the Microsoft Store
For example,
Irfanview 64bit version – Information and Download
Software and All Plugins for 64bit version: https://www.fosshub.com/IrfanView.html
Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)
Includes access (where available) to Scan with HP Twain > Adjust settings > Save
How to find Help within the Irfanview software
Once installed, open the software > tab Help
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General Example - Irfanview - Scan Setup
Acquire / Batch Scanning
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
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