Printer drivers not available on HP site cause html code error on HP site.

[B10t3cK]

Dear Support HP,

I am having problems with installing and downloading drivers for my HP officejet 4500 - G510g printer. On your site, in the page dedicated to my printer, when I expand the section "Driver-Software product installation" I can not find the button "download" because there is probably an error closing an html tag on the following page:

https://support.hp.com/it-it/drivers/selfservice/hp-officejet-4500-all-in-one-printer-series-g510/39...

I enclose screenshots where you may notice that you cannot download the driver:

Is it possible to fix the problem or send me a link where I can download the drivers?

Thank you so much for your support.

Regards

[ferRX]

Hi @B10t3cK ,

Please try the driver download from the next link, cerca trova

• >> Officejet 4500 – driver software – Windows

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.

Best regards, Buon pomeriggio

ferRX..

[B10t3cK]

Hi FerRX, 

Thank you so much for your prompt response. Unfortunately the link you gave me is for Windows10, I need drivers for Windows7 64bit, I tried to run these but I get error that are not compatible for Windows7.

Is it possible to have drivers for the Windows 7 64bit version?

Thank you so much for your support.

Regards.

[ferRX · Accepted solution]

Hi @B10t3cK ,

Ok, then try the driver download from the next link, cerca trova

• >> Officejet 4500 – driver software – Windows 7

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.

Best regards, Buon pomeriggio

ferRX.

[B10t3cK]

Hi FerRX,

thanks a lot, I solved the problem with these drivers.

Thanks again for your help.

Regards.

[ferRX]

Great 😊, nice to know the drivers worked !

Best regards,

ferRX.