Printer has paper but the computer says out of paper. Will not print,.

[countrygirl312]

I was printing until I ran out of paper, So I put paper in and HP printer says It's out of paper.

I ran the HP Print and Scan Dr. And it said I need to download the Full software. I thought I already did.  I downloaded and installed the Full Web pack.

What is the name of the Full Software I need from my printer to work?

[Dragon-Fur]

@countrygirl312 

Welcome to the HP User Community.

If you added paper while the printer was printing, the printer might be stuck / confused about what happened.

Troubleshooting

An 'Out of Paper' error displays, printer does not pick paper

Printer Software

There are two parts to the Printer Software:

• HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.  HP Smart benefits when the full driver printer software is also installed.
• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Shortcuts.  The full driver printer software includes HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

When installed,

HP Smart is listed in Settings > Apps > Apps and Features

HP Smart is never listed in Programs and Features

When installed,

The Full Driver printer software is listed in Control Panel > icon view > Programs and Features

And

The Full Driver printer software can also show up in Settings > Apps > Apps and Features

Example - Printer Software - Programs and Features

Programs_and_Features_Printer_Desktop_Icons_6

The Full Feature Software / full driver printer software - Video

HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer

References / Resources

 HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights

Technology Tips - Video Gallery  -- From our HP Expert greenturtle

"Technology Tips" Deskjet Plus 4100

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

HP DeskJet Plus 4122 All-in-One Printer 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"