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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended
Microsoft Windows 10 (64-bit)

My HP Envy 5032, which has worked fine previously, is now offline and won't print. it has a ? symbol illuminated.

The paper tray is OK. i have recently had a new router and have inputted in and the wifi light is permanently illuminated and shows wifi ok and accepted. Any thoughts?

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