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‎08-04-2025 05:59 AM

HP Recommended

hello, i have a printer which i am trying to set up and am ex[eriencing some frustration with it

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2 REPLIES 2

‎08-05-2025 12:16 PM

HP Recommended

Hi @Murraycarman,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I hear you, and I’m sorry you're facing frustration while setting up your printer. I’m here to help you get it working smoothly.

To get started, could you please share:
 

  1. The exact model name or number of your HP printer (e.g., HP LaserJet M234dw, HP OfficeJet Pro 9015, etc.).
  2. What specific issue are you running into? For example, is it a paper jam, cartridge error, Wi-Fi setup problem, or something else?

Once I have that info, I’ll guide you step-by-step with the correct steps to get this solved.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

 

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‎08-06-2025 02:14 PM

HP Recommended

hello thanks

its a HP deskjet 2800e all in one and i am trying to sign up to your printer cartridge solution which i am unable to do. this means i cannot use the machine despite the fact I have 2 sets of full cartridges,

thanks

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