-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printers suddenly not working

Create an account on the HP Community to personalize your profile and ask a question
10-24-2020 02:08 PM
Yesterday my Laserjet 1320 and Officejet 4500 stopped working with my mac. I've uninstalled and reinstalled everything. The HP website says there is no driver available for the Laserjet and the Officejet shows a filter error in the queue. I'm pretty sick of OS updates causing my devices not to work. Does anyone have a suggestion?
10-24-2020 04:09 PM
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling.
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
If this solved your issue, please thumbs up and mark as solved!