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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printing USPS postcards

Create an account on the HP Community to personalize your profile and ask a question
11-30-2021 10:56 AM
Not all printers print on Post Cards.
The problem might be the size, the paper weight, or the printer might not like any "pre-printed" text or pictures on the card.
What else? Printers do not like colored paper as a rule.
The first thing to do is to find out your printer model name.
Enter the type and name of your HP device
Next,
Open the printer Home page > Open Category Product Information > Open the Specifications document
Read Section Paper Handling to determine whether the card is at all supported (size and weight).
If the mystery printer supports the paper size, paper type type, color (white), and paper weight,
If the printer's full feature / full driver printer software is installed,
Make sure the printer is aware of the paper loaded in the tray,
Select the correct settings in the software / application,
Check / Select the correct Shortcut for the current job, set other options, including which Tray is the "Source".
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Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management
Retain_Printing_Preferences_10
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Printing Preferences > Shortcut - Everyday Printing
Set the Preferences – Windows
NOTES
- This section is not applicable to Mobile Printing.
- Access to the complete Printer Preferences requires having installed the Full Driver printer software.
- Printing Preferences are available directly from the driver.
- Printing Envelopes? See NOTE
Control Panel > icon view > Devices and Printers
Right-Click on your printer > Printing Preferences
- When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" or similar.
- No Size? If the size of the Paper Size is not included in the Drop-down list, consider / try: Create a Custom Paper Size Form. Reference: HP Printers - Creating Custom Paper Sizes
NOTE >> Word > Mailings > Envelopes :: Preferences and Envelopes
Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign.
Example - Printing Preferences > Shortcut - Everyday Printing
9025_Printing_Preferences_Everyday_3
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Example - Word > card - 3x5 inch - mixed content
Word_Test_3X5_card_Portrait_2
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
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