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HP Recommended

I am trying to print with a 100% color cartridge and almost full black ink cartridge and my HP Envy Photo 7155 is printing blank pages.  I have hardly used it and it is not very old.  Please advise

2 REPLIES 2
HP Recommended

Ink dried if the printer was unused for a longer period, you will need to install new fresh ink cartridges.




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HP Recommended

It sounds like the printhead may be clogged or the cartridges are not being detected correctly.
Run the built-in printhead cleaning utility from your HP Envy Photo 7155 settings and ensure the cartridges are properly installed with all protective tape removed.
If the issue persists after cleaning, print a simple test page, such as one designed using a 3D printer software tool, to check ink flow.
If it still produces blank pages, the print head may require replacement or professional servicing from HP.

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