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‎02-17-2023 12:36 PM

HP Recommended

A4 prints fine. A3 is printing poor quality and only in black and white everytime. The document is PDF and it is high enough quality - what settings need changed? Tried re aligning still no better. 

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2 people had the same question
5 REPLIES 5

‎02-17-2023 01:04 PM

HP Recommended

Go to hp.com and download the latest HP driver for your printer model. You are currently running Microsoft drivers that are causing A3 print issues. 




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‎02-17-2023 04:56 PM

HP Recommended

Hi @Sydv 

 

Try with the next driver:

>> https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-7720-wide-format-all-in-...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

BADGE_VERSION_7_ferRX.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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‎02-18-2023 04:44 AM

HP Recommended

It still doesn’t seem to work and print quality at A3 is terrible. The maximum quality I can choose to print in is 600x600 however maximum of printer is 1200x1200? Is there any way to change this - the only options in drop down are 600x600 which is terrible, then 300x300 which I tried to see what happens and it’s obviously even worse quality. 

any ideas on how I can up it?

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‎02-18-2023 05:14 AM

HP Recommended

You are still not using HP driver.




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‎02-18-2023 06:30 AM

HP Recommended

How do I download the driver do you have a link as I thought I had done it - I have the smart app currently and went onto a page last night where a driver downloaded (or said it had) and refreshed everything but stil no different. Can you send step by step instructions please 

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