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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Problem with infected files in your install software

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12-10-2023 05:41 AM
Hello, The install with HP Easy Start have infected files with the software for his version 6.1.0.1
2 infected files are .BC.T_VjhRLz and .BC.T_TEayc6 with Virus OSX/MaxOfferDeal.gen
This is not acceptable that trust we put in your products, are trying to infect our systems with an installation software coming from hp.com.
Please remediate to this urgently with new software.
If you think that it's problem from the antivirus, please contact Intego Security solution to remediate on the issue.
Do not suggest to disable Antivirus software...
12-10-2023 06:14 AM
Submit the file for analysis here
https://www.virustotal.com/gui/home/upload
They do Mac as well as Micro$oft.
I had the same problem last year with ZIPs at github. Every zip had a virus and it took about 2 weeks before Micro$oft figured out their Windows Defender problem.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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12-10-2023 03:00 PM
Well this an issue remains into this package. The download is coming for HP site and it is the recommended software.
Also Intego update the malware definitions each time new Virus is found for Mac OSX.
I think it is more the job from HP to see with Intego why their drivers are found as Virus.
If something is wrong HP or Intego have to deal with.