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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Product registration without location infomation

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10-29-2026 05:51 AM
I cannot register my HP Smart Tank 790 on myHP app without providing location information. I use my corporate PC and has restrictions providing location information. How can I register the printer without providing location information?
10-29-2026 07:52 AM - edited 10-29-2026 07:58 AM
You will need to setup the printer manually using the console or the EWS method
Since your HP Smart Tank 790 features a built-in touchscreen control panel, you can easily set it up, connect it to the network, and get it working on your corporate PC without using the app.[ref_1]
Method 1: Connect via the Printer Touchscreen & Windows (Recommended)
You can link the printer to your corporate Wi-Fi directly from its screen, allowing Windows to find it natively:[ref_1]
- On the printer touchscreen: If the screen says "Download HP Smart App," tap the "?" (Question Mark) button to skip it and enter the main menu.[ref_1]
- Navigate to Menu > Settings > Network > Wi-Fi.[ref_1]
- Select Wi-Fi Setup, choose your office or home network, and enter the password. The light will turn solid blue once connected.[ref_1]
- On your corporate PC: Go to Start > Settings > Bluetooth & devices > Printers & scanners.[ref_1]
- Click Add device. Windows will scan your network and find your printer without needing any location services.[ref_1, ref_2]
Method 2: Install via the Web-Based Portal
If you need to complete registration or if the Windows discovery tool fails, you can skip the HP App or Smart by using a browser:[ref_1]
- Go to the official HP Printer Setup Portal.
- Enter your model (Smart Tank 790).[ref_1]
- Look for the option to download the "Full Feature Driver" or "HP Easy Start Software" instead of the Microsoft Store app.[ref_1, ref_2]
- Run the installer. When asked how you want to connect, choose Network/Wireless (if already connected via the touchscreen) or USB cable.[ref_1]
Method 3: Use the Printer's Embedded Web Server (EWS)
To check the registration status or update cloud settings without an app:
- Find your printer's IP Address from the network settings on its touchscreen.
- Type that IP address directly into the address bar of a web browser (e.g., 192.168.1.50).
- Log in using the Printer PIN (found on a sticker inside the front ink access door). From this web page, you can manage all registration settings directly.[ref_1, ref_2, ref_3]
Full feature driver is here
Scan tools are here
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