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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
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I have the exact same printer and error. It's brand new but I can't seem to find a solution.

I have done everything from a factory reset, updates, reset connections, reinstalled drivers. Nothing works. I can't do anything with the printer now.

 

So I guess it's going back for a refund/replacement as I can't get any answers.

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