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HP Recommended
Color Laserjet Pro MFP M277dw
Microsoft Windows 10 (32-bit)

Hi, I got this printer for the office and was working fine. One day just showed in the screen this message "Ready to Download FW is corrupt" and now i can't use it any more. I was reading that i need to update the firmware, I downloaded the one at the support webpage but I think the printer is not comunicating with the computer via usb cable. there is an other way to fix it? Helpme please!!!  :Crying:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Edd_Cobos,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP Color LaserJet Pro MFP M277dw wherein it is stuck on the message "Ready to Download FW is corrupt".

 

This could be a hardware issue with the unit.

 

However, you may try performing an NVRAM reset on the unit.

 

I will send you the steps to perform an NVRAM reset in a private message.

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next, to your profile name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post if the issue gets resolved.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

5 REPLIES 5
HP Recommended

Hi @Edd_Cobos,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP Color LaserJet Pro MFP M277dw wherein it is stuck on the message "Ready to Download FW is corrupt".

 

This could be a hardware issue with the unit.

 

However, you may try performing an NVRAM reset on the unit.

 

I will send you the steps to perform an NVRAM reset in a private message.

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next, to your profile name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post if the issue gets resolved.

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

Thank you so much!! i performed the NVRAM reset and it came to life again!!

HP Recommended

Thanks for the reply and glad that the issue is resolved. 

 

Please do post your technical queries on our Forums for assistance. 

Chimney_83
I am an HP Employee

HP Recommended

Has the solution provided by HP - reset NVRAM - proved successful.  How is it done?

HP Recommended

Please send me the file as the uplug the power is not working

 

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