Reset the web password on MFP M443

[labu73]

Hi,

I have lost the web admin password for my MFP M443 printer. 

How to reset it?

Thanks in advance

[Treeko]

Hi @labu73 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing password issues with HP Printer.

You can perform the steps mentioned in this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[labu73]

Hi,

Unless I miss something, the page does not say anything about the password for the web access but solely about Wifi.

Thanks but not what I am needing.

[Treeko]

Hi @labu73 

Please check this link for further resolution.

Kindly click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[labu73]

Hi,

There is no label with a password shown on my printer. Any other suggestion?

[Treeko]

Hi @labu73 

Try these below steps-

1.) Open the HP Embedded Web Server (EWS).

>> From the Home screen on the printer control panel, touch the Information icon, and then touch the Network icon to display the IP address or host name.

>> Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Note - If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.) Click the Security tab.

3.) Open the General Security menu.

4.) In the area labeled Set the Local Administrator Password, enter the name to associate with the password in the Username field.

5.) Enter the password in the New Password field, and then enter it again in the Verify Password field.

Note - To change an existing password, first enter the existing password in the Old Password field.

6.) Click the Apply button.

Note - Make note of the password and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for assistance to reset the printer.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Treeko

HP Support

[labu73]

Hi, Sorry but I wxonder why you send me a message which states to contact you at point 6.

I am exactly in this case, password lost and this is  the reason I contact you...

[sandytechy20]

@labu73 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[east2100]

Try this hope it works.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/printer-m443nda-web-password-reset/td-p...

https://www.youtube.com/watch?v=IOWonX9Jf00

https://www.youtube.com/watch?v=pvnmvN02eGc