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‎07-26-2022 05:30 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

After applying an "admin" password to my printer...I need to make some adjustments...but I can't for the life of me remember the password(s) I set for the features on the printer and mirrored via the printer's web server.

Could one of HP's technicians please lend a hand?

 

Thank you,

William

 

Category:
1 person had the same question
1 REPLY 1

‎07-29-2022 10:43 AM

HP Recommended

@lotsacaffeine

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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