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‎01-23-2025 03:28 AM - edited ‎01-23-2025 03:29 AM

HP Recommended
Product: HP OfficeJet Pro 9120e All-in-One Printer

Hi,

when I scan multiple pages from the ADF to email as PDF I get mutliple emails with 1 PDF and 1 page each.

 

There is a bug / unwanted behaviour in Scan to Email with PDF!

When I scan 4 pages from the ADF to email I get 4 emails, with 1PDF each and each PDF contains 1 page. To continue working with this is really painfull

The expected behaviour would be to receive just 1 Email with 1 PDF with all 4 pages. This is the same behaviour I get when I scan to network drive. There I will get 1 PDF with 4 pages.

If I would need separate PDF with 1 Page each I could scan it that way.

 

Hope this there is a resolution through (not yet found) settings or in a future firmware!

 

Sebastian 

 

PS: I had multiple calls with support, but they do not get the problem and always tried to solve connections issues (which I do not have)

 

1 person had the same question
1 REPLY 1

‎01-24-2025 12:51 AM - last edited on ‎01-24-2025 08:04 AM by Retired

HP Recommended

With a dedicated Merge PDF tool such as [edit], combining multiple files into one document is quick and effortless.

 

I hope it will help you.

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