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HP Lasere Jet 1536 dnf MFP
Microsoft Windows 7 (64-bit)

The scanner application for my printer stopped working about 4 mo ago. I was using Windows 7 and had since then uninstalled the whole printer driver and removed the printer and re-downloaded the full feature driver. I tried to install the driver mulitple times but failed each time. I was able to reconnect the printer, but was never able to download a scanner driver and application successfully.

Every time I tried to install the driver the message below shown to me.

 

Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @babantoad,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with installing the drivers for your Laserjet M1536dnf Printer on your Windows 7 PC. I can help you with that.

 

To install the software:

  1. Click on start, in the search bar type in "cmd" no quotes, and open the Command Prompt.
  2. In this window type in "msiconfig /unregister" (no quotes) and press Enter.
  3. Type in "msiconfig /regserver" (no quotes) and press Enter.
  4. Click on start, in the search bar type in "msconfig" (no quotes) and press Enter.
  5. Click on the Services tab.
  6. Click on Hide All Microsoft Services.
  7. Click on Disable All.
  8. Click on the Start Up tab.
  9. Click on Disable All.
  10. Click on Ok and restart your PC.

At this point you should be able to run the installer. If you are still unable to run the installer then there is an issue with your operating system. Your next options would be:

Please let me know the results after following the above. If you are able to install the software, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hey @babantoad,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with installing the drivers for your Laserjet M1536dnf Printer on your Windows 7 PC. I can help you with that.

 

To install the software:

  1. Click on start, in the search bar type in "cmd" no quotes, and open the Command Prompt.
  2. In this window type in "msiconfig /unregister" (no quotes) and press Enter.
  3. Type in "msiconfig /regserver" (no quotes) and press Enter.
  4. Click on start, in the search bar type in "msconfig" (no quotes) and press Enter.
  5. Click on the Services tab.
  6. Click on Hide All Microsoft Services.
  7. Click on Disable All.
  8. Click on the Start Up tab.
  9. Click on Disable All.
  10. Click on Ok and restart your PC.

At this point you should be able to run the installer. If you are still unable to run the installer then there is an issue with your operating system. Your next options would be:

Please let me know the results after following the above. If you are able to install the software, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

No i still have the same issue and same message

HP Recommended

I installed the printer by added printer but still scanner not installed

 

Thanks Alot

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