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Printer/scanner HP Deskjet F380 is no longer able to scan, or at least, it doesn't seem to communicate with the computer. Have tried all the fixes - no drivers are listed for my printer/scanner and the HP print and scan doctor does not find a solution:
From searching around there's mention of Digital imaging monitor which I don't see in my control panel - could this be the problem? Where can I download this?
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hello @kmes ,
Welcome to the HP Support Community!
Adobe has permanently disabled the Flash Player as of 12-Jan-2021, and as the HP Solution center software is based on Flash, it may not work as expected.
You find a Solution here.
Hope this helps! Keep me posted.
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
HP Recommended
Hello @kmes ,
Welcome to the HP Support Community!
Adobe has permanently disabled the Flash Player as of 12-Jan-2021, and as the HP Solution center software is based on Flash, it may not work as expected.
You find a Solution here.
Hope this helps! Keep me posted.
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
2
0
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HP Recommended
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