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HP Recommended
HP ENVY 5055 All-in-One Printer

I'm trying to set up my printer,and it's saying that the scanner test page isn't aligning properly. What should I do?

1 REPLY 1
HP Recommended

@Oopsie_16 

 

Welcome to the HP support community.

 

I understand that you want to align the printer, I am glad to assist you.

 

Follow these steps to align the printer

  • Load the input tray with plain white paper.
  • Pull out the output tray, and then lift the output tray extender.
  • Pulling out the output tray and lifting the output tray extender
  • On the printer control panel, swipe left on the display, and then touch Setup .
  • Touch Tools.
  • Swipe up on the display, and then touch Align Printer.
  • An alignment page prints.
  • Wait for the alignment page to fully eject from the printer.
  • After the alignment page prints, lift the scanner lid, place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.
  • Placing the alignment page on the scanner glass
  • Close the scanner lid, and then touch OK.
  • The printer aligns the ink cartridges.
  • Try to print again.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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