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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Setting up my printer after a factory reset

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03-04-2025 03:05 PM
I had to do a factory reset on my printer, and now I need to know how to finish setting it back up after I've already created an account.
03-08-2025 11:45 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Since you've already created an account, follow these steps to set up your HP OfficeJet Pro 9125e after a factory reset.
Connect the Printer to Wi-Fi
- On the printer’s control panel, tap the Wi-Fi icon or go to Settings > Network Setup > Wireless Settings.
- Select your Wi-Fi network and enter the password.
- If using an Ethernet connection, plug in the cable and the printer should connect automatically.
Sign in to Your HP Account
- If prompted, sign in to your HP account on the printer.
- If you need to re-add the printer to your HP Smart account, follow the next step.
Set Up in HP Smart App
- Open the HP Smart app on your computer or mobile device.
- Select Add a Printer and follow the on-screen instructions.
- If your printer is not found, try selecting Set Up a New Printer and follow the prompts.
Install Printer Drivers (If Needed)
- If the printer isn’t working after setup, download and install the latest drivers from HP’s website.
- Choose your operating system, then download and install the full software package.
Enable HP+ (If Applicable)
- If your printer is an HP+ model, you might be asked to enable HP+ for additional features.
- Follow the prompts to activate HP Instant Ink, if desired.
Test the Printer
- Print a test page to confirm everything is working.
- If you experience any issues, restart the printer and check the HP Smart app for troubleshooting.
I hope this helps.
Take care and have a good day.
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Hawks_Eye
HP Support
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