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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Setup Cartridge Error Deskjet 2376

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10-03-2023 08:14 PM - edited 10-04-2023 03:37 PM
Hi there, I need some help. I have deskjet 2376 that was purchased new by my wife for her father and has been sat for a year or so. I cannot find / don’t have the cartridges that came with the printer but have bought original 667 cartridges.
I am getting the cartridge blinking on the printer and a message use setup cartridges.
Can anyone please help me with this as I cannot find a way of getting past this error message and therefore finalise the setup and use the printer
Thanks
10-05-2023 09:58 AM
And to confirm I have genuine HP 667 cartridges. I have read in some of the other forum posts about OOBE resets but nothing I can see for this model 2376 printer. I would be really grateful for some support on this if anyone can assist.
Thanks
10-05-2023 10:39 AM
Hello PBJohns200,
To override HP ink cartridge error, remove and reinstall the indicated cartridge 2-3 times until it firmly seats in the slot. Then turn off the printer and remove all cartridges. Gently, with a dry lint-free cloth, wipe the contacts on the cartridge and carriage to remove any dirt or residue.
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Best regards,
10-07-2023 08:58 AM
Is there any other way of dealing with this. I have read in other threads, OOBE reset but not sure this is an option with this printer ? If so, does anybody have instructions on how to do this?
Grateful for any additional support on this issue.
thanks