Setup Ink Cartridges Was Damaged Of HP Deskjet Plus 4130

[Ali_Raza4543]

I have Just bought an Hp Deskjet Plus 4130 printer for my little sister but the printer Setup ink cartridges was damaged and I also order New Ink Cartridges but printer meeds the setup cartridges for setup and goes on working condition and We didn't able to print any page Yet 

[Kuroi_Kenshi]

Hi @Ali_Raza4543,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP DeskJet Plus 4130 printer cannot print because the setup ink cartridges are damaged, and the printer requires them to complete initial setup, even though you have purchased new cartridges. Let’s go through the steps to resolve this issue.

a. Verify New Cartridges

Ensure the new cartridges are genuine HP cartridges and match your printer model (HP 4130 setup or replacement cartridges).

Remove the new cartridges from packaging and remove protective tape carefully.

b. Insert Cartridges Properly

Open the ink cartridge access door.

Insert the new cartridges into the correct color-coded slots.

Press down until they click into place.

c. Restart Printer Setup

Close the access door.

Power off the printer, wait 10 seconds, and power it back on.

The printer should attempt to recognize the cartridges.

d. Use HP Smart App for Setup

Download the HP Smart app on a smartphone or computer.

Add your printer and follow the on-screen instructions.

The app can sometimes bypass the setup cartridge step if you have replacement cartridges installed correctly.

e. Reset the Printer (if still blocked)

With the printer on, unplug the power cord from the wall.

Wait 60 seconds, then plug it back in and turn on the printer.

Try inserting the new cartridges again.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Ali_Raza4543]

Hi Kuroi_Kenshi,

All the methods all steps you give I try but they didn't work Can you tell me that they are repairable if then I send them for repair but If not then does company give replacement of those cartridges or not or I need to replace the whole printer 

[ferRX · Accepted solution]

Hi @Ali_Raza4543 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw&ab_channel

•  

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.