Smart Tank 7602 Printer is slow

[BruceM2]

Very slow printer

[Sneha_01]

Hi @BruceM2 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Smart Tank 7602 printer is printing slowly, here are some steps you can take to improve its performance:

Step 1: Check Print Quality Settings

1. Open Print Settings:
   • When you go to print a document, access the print settings dialog.
2. Select Print Quality:
   • Check the quality settings and lower it to "Draft" or "Normal" instead of "Best" or "High." High-quality settings can significantly slow down printing.

Step 2: Update Printer Firmware

1. Check for Updates:
   • Use the HP Smart app or visit the HP website to check for and install any available firmware updates for your printer.

Step 3: Clear Print Queue

1. Open Print Queue:
   • Go to Devices and Printers, right-click your printer, and select See what’s printing.
2. Cancel Jobs:
   • If there are multiple print jobs queued, cancel them to speed up the process.

Step 4: Use Wired Connection

1. Connect via USB:
   • If you’re using Wi-Fi, try connecting the printer directly to your computer with a USB cable. This can often improve speed and reliability.

Step 5: Check Network Connection

1. Wi-Fi Signal Strength:
   • If you’re using a wireless connection, check the signal strength. A weak signal can slow down printing. Consider moving the printer closer to the router or using a Wi-Fi extender.

Step 6: Restart Printer and Router

1. Power Cycle:
   • Turn off your printer and unplug it for about a minute. Also, restart your router. Then plug the printer back in and turn it on.

Step 7: Check for Paper Type and Size

1. Use Standard Paper:
   • Ensure you’re using standard printer paper. Using heavy or specialty paper can slow down the printing process.

Step 8: Disable Unnecessary Features

1. Disable Unused Options:
   • Turn off any features you don’t need, such as duplex printing or borderless printing, if they are enabled.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support