Software updates for ENVY 7134

[MOCC1]

Recent software updates seem to have been low quality, causing issues (eg: difficult SCAN) but latest today will not even download - it seems to loop, taking 97% CPU resource & not completing download.  Scan Doctor does not assist & complete reload hasn't helped.  Ideas???

[sandytechy20 · Accepted solution]

@MOCC1

Welcome to the HP support community.

I understand that you are getting a driver issue, I am glad to assist you.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and reinstall the printer using the HP Smart app

Click here to download in HP smart app

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.