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HP Recommended
Hp Deskjet 1050 J410 series
Microsoft Windows 10 (32-bit)

Hello, I know that my printer is sorta old but i wanted to get the installation files for the printer and so i went to visit support.hp.com (as I have lost the cd from the package) but whenever I enter my printer into the search bar and click search all that appears in the generic html format for the website like the picture below. I am using the browser "brave" which uses the chromium base so i would think it would work (I have also tried google chrome and it still shows the same format). If anyone knows a solution please post.Generic html version of the websiteGeneric html version of the website

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Dromus ,

 

Welcome to the HP Support-Community.

 

I have found the .exe file: 😊

 

HP Deskjet 1050/1050A All-in-One Printer series - J410 Full Feature Software and Driver

Download (Windows 10, 32Bit)

 

Does the error on the website still exists?

 

Cheers!

Nils


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I don't work on behalf of HP. | HP Expert program 


View solution in original post

3 REPLIES 3
HP Recommended

Hi @Dromus ,

 

Welcome to the HP Support-Community.

 

I have found the .exe file: 😊

 

HP Deskjet 1050/1050A All-in-One Printer series - J410 Full Feature Software and Driver

Download (Windows 10, 32Bit)

 

Does the error on the website still exists?

 

Cheers!

Nils


Did you get a solution to your question? Please mark it as solved.


Did a post help you? Please click on the "thumbs up", to show this and actively help others.


I don't work on behalf of HP. | HP Expert program 


HP Recommended

Hi! the problem no longer exists the website is loading perfectly now thank you so much!

HP Recommended

You're welcome. 😃

 

If you have more questions in the future, you know where to find us. 🙂

 

Cheers!

Nils


Did you get a solution to your question? Please mark it as solved.


Did a post help you? Please click on the "thumbs up", to show this and actively help others.


I don't work on behalf of HP. | HP Expert program 


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