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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Support.hp.com website not loading correctly

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05-02-2020 01:46 PM
Hello, I know that my printer is sorta old but i wanted to get the installation files for the printer and so i went to visit support.hp.com (as I have lost the cd from the package) but whenever I enter my printer into the search bar and click search all that appears in the generic html format for the website like the picture below. I am using the browser "brave" which uses the chromium base so i would think it would work (I have also tried google chrome and it still shows the same format). If anyone knows a solution please post.Generic html version of the website
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05-02-2020 02:09 PM
Hi @Dromus ,
Welcome to the HP Support-Community.
I have found the .exe file: 😊
HP Deskjet 1050/1050A All-in-One Printer series - J410 Full Feature Software and Driver
Does the error on the website still exists?
Cheers!
Nils
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I don't work on behalf of HP. | HP Expert program
05-02-2020 02:09 PM
Hi @Dromus ,
Welcome to the HP Support-Community.
I have found the .exe file: 😊
HP Deskjet 1050/1050A All-in-One Printer series - J410 Full Feature Software and Driver
Does the error on the website still exists?
Cheers!
Nils
Did you get a solution to your question? Please mark it as solved.
Did a post help you? Please click on the "thumbs up", to show this and actively help others.
I don't work on behalf of HP. | HP Expert program
05-04-2020 01:46 PM
You're welcome. 😃
If you have more questions in the future, you know where to find us. 🙂
Cheers!
Nils
Did you get a solution to your question? Please mark it as solved.
Did a post help you? Please click on the "thumbs up", to show this and actively help others.
I don't work on behalf of HP. | HP Expert program