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‎10-30-2023 08:25 AM

HP Recommended
Product: HP Officejet Pro X476dw MFP

We have a network vulnerability scanner in our organisation and it has detected that TLS 1.0/1.1 are enabled on x3 HP Officejet Pro X476dw MFP printers. I have gone through the settings but cannot find a TLS setting in there to disable 1.0/1.1. HTTPS is enabled and the firmware version is on LWP1CN2022AR, which is the latest version. I have contacted HP support who advised to update the firmware, but it's on the latest version already.

 

Please can someone advise how to disable TLS 1.0/1.1 on this model of printer.

2 REPLIES 2

‎10-30-2023 09:46 AM

HP Recommended

Due to age, I do not have a machine sitting around to check. Screen shot below might give you some guidance on where to look.

 

Repairatrooper_0-1698680769774.png

 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-30-2023 10:00 AM

HP Recommended

I have gone into the web interface and do not get the management protocols in the list under Network settings

Infra69_0-1698681515956.png

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