The printer is generating copy in quarter size and any print from computer says "paper mismatch.."

[SISIR_M]

I recently purchased HP 2723 All-in one printer and Windows 7 (64 bit) operating system on a Vaio laptop. After initial set up it was printing and copying correctly. However after a week, everytime I try to print I get the message "The paper size in the printer does not match the paper size selected in the software. If the paper size loaded in the printer is the size you want to use, change the paper size settings in your software and resend the print job...". Also any photocopy I print it is coming in a quarter size in A4 paper. 

I am using standard A4 size paper for printing. No hardware or software has been changed since the initial set up. I checked the settings in the print command and source tray. Also tried unplugging and replugging as suggested in HP troubleshooting options and also re-installed the software. But the problem persists. Can anyone suggest a possible solution to fix the problem.   

[Dragon-Fur]

@SISIR_M 

Edits - add HP Scan (Full Feature Software) Example

Some places to check...

Check / Adjust the Copy default settings.

Check / Adjust the Tray and Paper Management Settings.

Check Printing Preferences

Check / Adjust the setting used in the software / application you are using to submit the job to the printer.

Embedded Web Server (EWS)

If the printer is on the network,

If the feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

NOTE:  Laser printer options in EWS are very different from those offered in InkJet Printers.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default Settings / Copy Defaults (wording can vary)

and

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTE:  EWS is also available in HP Smart

Set the Preferences - Windows

1. Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

1. Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit

NOTE - Make changes to a Shortcut

• Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
• Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
• If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
• Click OK to save the setup

Example

Reminder: 

Full Feature Software options vary by printer model and printer software for that printer

Options / Tabs  / locations of settings vary

Example - HP Scan - Menu Options and Shortcuts

9025_HP_Scan_Menu_PDF_2

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2723 All-in-One Printer 

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