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- Re: The program hpscan is not installed when i install the d...
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01-03-2018 04:37 AM
The program hpscan is not installed when i install the drivers and software.
i have uninstalled all drivers and association with HP
i have cleaned up the registery with CCleaner
when i use the install file 'DJ2050_J510_1313-1', HPscan is not installed.
i used 'HP print and scan dokter 5.1' to solve the problem.
But it reports that HPscan is not installed and that i should use the install cd or download the newest software.
the cd is not for W10 and won't install, the software i download gives the problem as i wrote above
when i connect the printer/scanner to my laptop, it workd well.
on my laptop HPscan is installed properly
hope someone can help me out
Solved! Go to Solution.
01-03-2018 05:22 AM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Make searchable PDFs scans with this free scanning software - https://www.naps2.com/
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