The program hpscan is not installed when i install the drivers and software

[Freek-Willem]

The program hpscan is not installed when i install the drivers and software.

i have uninstalled all drivers and association with HP

i have cleaned up the registery with CCleaner

when i use the install file 'DJ2050_J510_1313-1', HPscan is not installed.

i used 'HP print and scan dokter 5.1' to solve the problem.

But it reports that HPscan is not installed and that i should use the install cd or download the newest software.

the cd is not for W10 and won't install, the software i download gives the problem as i wrote above

when i connect the printer/scanner to my laptop, it workd well.

on my laptop HPscan is installed properly

hope someone can help me out

[sabretooth04]

Scanning issues…

Please try this scan solution:

HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

Let us know.

[Freek-Willem · Accepted solution]

thanks for your reply Sabretooth04.

i installed the program and it is working.