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HP Recommended
HP Laser Jet MF 3228
macOS 10.14 Mojave

Hi!

I know that my printer (HP Laser Jet MF 3228) is too old, but it still functions very well, so I decided to give it a try!

However, the HP Help Assistant would not see the printer and just can't find the proper driver manually.

Can you somehow assist in solving this issue, please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

What is your exact printer model or model number? HP does not have any HP Laserjet MF 3228 printer model.

 

May you refer to a Canon i-SENSYS MF3228? this is the closest model I could find to MF3228, which of course will not be located by any HP utility...

 

Please clarify your exact printer model...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

What is your exact printer model or model number? HP does not have any HP Laserjet MF 3228 printer model.

 

May you refer to a Canon i-SENSYS MF3228? this is the closest model I could find to MF3228, which of course will not be located by any HP utility...

 

Please clarify your exact printer model...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hey ShlomiL,

 

Thanks for your reply! I really appreciate it.

You were right! I got so much involved into the issue that I forgot to check my printer's brand.

I mainly use HP products and thus I was blindly convinced that it was their product. So silly!

Unfortunately, they don't provide any updates for this old machine! Got to get a new one!

Anyway, thank you very much for your time and assistance!

 

malati

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