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HP Recommended

Three dots still blinking after replacing cartridges with new ones.  Still not working

 

2 REPLIES 2
HP Recommended

Hello anyone there?

 

HP Recommended

The three dots mean it is not online.   No network connection

Spoiler

do not call any phone numbers listed in any videos below 


This video shows how to connect to the router: 2600 w/iPhone 2600 w//MacOS
Wi-Fi Direct can be used to avoid configuring the router. Watch this: 2600
Wi-Fi Direct is explained on page 65 of the User Manual, this Wi-Fi setup avoids configuring the router.
A simple connection to the router can be done by using the WPS pushbutton method. This is explained on page 62 in this User Manual.

 

the below might be useful

 

 


Possibly the PC either has or simply gets old information from the printer when you check the ink levels.


  1. Unplug printer from the wall outlet.
  2. If the power cord has a transformer (wall wart) unplug from the printer also.
  3. Press the power button 2-3 times to discharge residual electricity.
  4. Wait 60 second then plug into wall (not UPS nor surge protector) and turn on.
  5. Reboot your PC.


Another possibility is the electrical contacts on the cartridge (or the printhead) have ink debris, or tape / glue residue.
Expand the Spoiler for cleaning advice

Spoiler

General advice on printhead cleaning is here.
This link shows cleaning the 8600 printhead and removal is shown here. This video for 86xx is good
This is another type of printhead cleaning, different from the above.
If it has been 2-3 monthes since last used, possibly soaking the cartridge in hot water will reflow the ink.

Cleaning and removing ink is shown below by our "Scullery" team.

An HP original video on how to clean the printheads by our experts. Yes, this can get messy, but it works. If your ink levels are good but you are printing blank pages then this is likely the solution.

Official HP advice on cleaning.

Some printers have a printhead cleaning procedure.
To clean the printhead on an HP printer, access the printer settings through the HP App, navigate to "Print Quality Tools," and select "Clean Printhead"; this will initiate a cleaning cycle where the printer will automatically run a cleaning process to clear any clogs in the printhead


Inkjet and printhead cleaning kits are available

Consumer inkjet printer printheads typically last for several years, with some lasting up to 10 years or even longer. However, the lifespan can vary greatly depending on usage, maintenance, and environmental factors.

How many total impressions (pages) have you done?


Let me know what you find out.


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