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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: ToolBox Download for OfficeJet 4500

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01-19-2022 12:42 PM
I recently purchased a used Officejet 4500 (USB/Ethernet - not wireless) for an elderly family member. Purchase did not include the installation CD. The Windows driver is working (although it is listed as J4500, not 4500) for printing, but I have not figured out how to set scan destination or scan from desktop software. Is there a download link where I can obtain a Toolbox and scan driver (?) for this older unit? Thanks in advance.
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Accepted Solutions
01-22-2022 03:37 PM - last edited on 10-03-2024 07:26 AM by SofiaML
01-19-2022 02:01 PM - last edited on 10-15-2024 08:40 AM by SofiaML
01-19-2022 04:05 PM - last edited on 10-14-2024 07:16 AM by SofiaML
Ok, then try with the next one:
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
01-22-2022 06:45 AM
FerRX - Thanks again for quick response. I think we are getting closer, but that link is for Win 7-64 bit and it would not install. The computer is running Win7-32bit. Would you have a link for that?
Again - thanks for your time/effort helping me solve this problem.
Mike
01-22-2022 03:37 PM - last edited on 10-03-2024 07:26 AM by SofiaML
01-23-2022 08:15 AM
Thanks so much. That installed. Somehow I expected a "toolbox" with scan menu/link to be available, but it looks like scanning is command line only on this device. I have the print function working through ethernet connection to router and was hoping I could do the same with the scan features. I'll have to work on it, but sincere thanks for staying with me through the steps to get here.
03-19-2022 05:36 AM
Hello, I recently purchased a used Officejet 4500 G510n-z (wireless). The printer driver is installed automatically by Win but the scanner driver is not. Where can I get the scanner driver? My configuration: Win10 (64bit). Thanks for help.