Transferring HP InstaInk subscription to a new printer owner.

[Pepperoni2020]

Hi. After years as an HP owner, I have purchased a new printer in another brand. I have just put a b and new set of cartridges in ( from my InstInk plan) after paying a monthly fee for more than 2 years. Does the printer stop printing after you halt the subscription? I hate to have paid all this time (this is a cottage printer and not used a great deal) and just lose the use of these new cartridges. Please advise best way forward. 

[Sneha_01 · Accepted solution]

Hi @Pepperoni2020,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you cancel:

• You can continue printing with Instant Ink supplies until the end of your current billing cycle.
• At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
• Your final monthly charge comes at the end of the billing cycle.
• The Paper Add-on service ends with your Instant Ink service.

To cancel:

1. Sign into your account:
   • Home / Home Office: Sign into your Instant Ink account
   • Business: Sign into your Instant Ink for Business account
2. Verify the serial number by selecting Overview, and then Printer Details in the Status area.
3. Click HP Instant Ink, then Update Plan in the left menu.
4. Scroll to Plan Details.
5. Click Cancel my HP Instant Ink Subscription and then follow the prompts.

You receive an email confirmation immediately, and another at the end of the billing cycle.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support