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‎09-27-2022 08:12 PM

HP Recommended
Product: HP DeskJet 2655 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

I just switched over to a new Eero mesh system in our home for WiFi. I am trying to set up our HP DeskJet 2655 printer through the HP Smart App. I can find the printer and when I try to set it up, it keeps saying "A custom password has been sent to your printer." It wants me to enter this custom password before it will let me finish setting up the printer. I have tried the generic 12345678 and have also tried the serial number, as well as every number I could physically find on the printer all to no luck. Cana nyone walk me through this setup as I have Googled and tried many options/solutions and nothing has worked. Thanks in advance!

1 person had the same question
1 REPLY 1

‎09-28-2022 02:02 PM

HP Recommended

Hi @orangesweep13 ,

 

Follow the steps for wifi setup from next video:

https://www.youtube.com/watch?v=uUPgyNhng_Y&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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