-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to Use LaserJet Enterprise MFP M430f Monochrome Laser...

Create an account on the HP Community to personalize your profile and ask a question
11-15-2022 09:02 AM
Hi Folks,
I've attempted to set up a new HP LaserJet Enterprise MFP M430f Monochrome Laser Printer for a member of my department. I'm able to install the printer using the driver pulled from the HP Easy Admin utility. It's defaulting to using the AirPrint protocol, which isn't supported by our University network infrastructure.
Swapping to USB in CUPS solves the problem so I can use it to print, but it doesn't show any ability to scan. I've confirmed it's pointed at the correct driver I installed.
The problem persists on multiple Macs I've plugged it in to. Two running 12.6.1 Monterey, and another running 13.1 Ventura. Any idea what I can do to resolve the issue with it only being recognized as a printer?
Thanks!
11-15-2022 11:05 AM
This is a small desk MFP that has software to use with a local endpoint via USB. It has the ability to scan when using AirPrint, but not when plugged in via USB. AirPrint is not supported in our environment and there are not network ports in this person's office to allow for it to be setup over ethernet.