• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Ubuntu LTS

I recently changed my desktop from Linux Fedora to Linux Kubuntu 22.04 LTS KDE Plasma.  My HP Printer is a Officejet Pro 6968.  The printer worked perfectly on the Linux Fedora and still does using my laptop which is still Linux Fedora.  Trying to setup the printer on USB on the new Kubuntu, I get the printer to show up on Discovered Devices.  When I click next, I get a popup from HP Device Manager - Setup, "Unable to communicate with the device. Please check the device and try again".

I've run out of options.  Firewall is turned off, HPLIP is installed etc.  Again, the printer still communicates with my laptop running Fedora.  Any ideas?

Thanks

1 REPLY 1
HP Recommended

The same but I used before ubuntu 18 and now ubuntu 22.4

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.