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HP Recommended
Deskjet 2676
macOS 10.14 Mojave

Unable to connect HP Deskjet 2676 to my mac over Wi-FI. Downloaded the HP Smart easy app. Got stuck at the stage wherein the ap could'nt identify the printer. The wirless light keeps bliknig and the nshuts off after sometime. Followed insttructions multiple times, however wasn't successful at connecting the two.

3 REPLIES 3
HP Recommended

@ManmeetK

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

A blinking wireless light typically indicates that the printer is not connected to a wireless network. We can use HP Easy start application and HP auto wireless connect feature to connect the printer to your home wireless network. Let's try these steps:

1.) On the printer control panel, press and hold the Wireless button https://support.hp.com/doc-images/162/c02131772.gif and the Cancel button https://support.hp.com/doc-images/824/c01623874.gif at the same time for 5 seconds. (This step will restore the printer network settings to default settings and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) Download and run HP Easy start from here.

3.) Follow the onscreen instructions on HP Easy start to connect the printer to your home wireless network.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

HP Recommended

Hi @senan6808,

Thanks for your reply. By the time I got to read your reply, I had managed to connect the printer online. Having said that, I am still unable to print anything from Mac, though I have printed some test prints. It’s been a very disappointing experience as I have used HP printers in the past but have never had any issue in making them work. 

Current issue at hand: The blue light doesn’t blink anymore meaning that the printer is connected. However every time I give a print command and select the printer from the list of wi-fi devices it asks me for a WPA2 password. Upon searching the same within the list under Keychain access, I haven’t  been able to spot any. I have downloaded and run HP easy etc yet this issue persists. 

Not sure why ony this time around it is asking for a WPA2 password. Have surfed various forums across HP and Apple websites, tried searching for the application under Keychain access, but couldn’t solve the issue. So as of now I am unable

to operate the printer. Pls help. 

HP Recommended

@ManmeetK

 

Could you please print a Network Configuration Page and share the results with me also send us picture of the WPA2 password prompt. You may use the steps available here to print a Network Configuration Page.

 

 

Senan6806


I am an HP Employee

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