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HP Recommended
HP LaserJet P1006 Printer
Microsoft Windows 10 (32-bit)

I cannot print with my LaserJet P1006 printer on my HP Laptop with windows 11 ARM 64b. The drivers for Windows 10 do not work and the HP universal print drivers do not work either.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @GabrielB24,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The issue you're facing with the HP LaserJet P1006 on a Windows 11 ARM 64-bit system is likely due to compatibility issues.

 

To troubleshoot and resolve this:


Windows Update Automatic Driver Installation

  • Open Settings > Windows Update > Advanced options > Optional Updates.
  • Look for any available drivers for the HP LaserJet P1006 and install them.
  • Restart your computer and check if the printer works.

Use a Generic Print Driver

Since HP's drivers may not be compatible with ARM systems, you can try installing a generic PCL or PostScript driver that may work:

  • Go to Control Panel > Devices and Printers > Add a Printer.
  • Select The printer I want isn’t listed.
  • Choose Add a local printer or network printer with manual settings.
  • In the Use an existing port section, select the appropriate port (usually USB for your printer).
  • When prompted to install a driver, select Generic from the list and try a Generic PCL or PostScript driver.
  • Complete the installation and test printing.

Consider a Print Server or Cloud Printing

If the above steps don’t work, another option is to use a print server or a cloud printing solution:

  • Use another PC (Windows, macOS, or Linux) as a print server by connecting the HP LaserJet P1006 to that machine, sharing it over the network, and printing from your Windows 11 ARM laptop via the network.

Check for Virtualization or Compatibility Mode

If your ARM-based laptop supports x86 emulation or virtualization, you may be able to install an x86 version of Windows or use a virtual machine to install the required drivers.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

1 REPLY 1
HP Recommended

Hi @GabrielB24,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The issue you're facing with the HP LaserJet P1006 on a Windows 11 ARM 64-bit system is likely due to compatibility issues.

 

To troubleshoot and resolve this:


Windows Update Automatic Driver Installation

  • Open Settings > Windows Update > Advanced options > Optional Updates.
  • Look for any available drivers for the HP LaserJet P1006 and install them.
  • Restart your computer and check if the printer works.

Use a Generic Print Driver

Since HP's drivers may not be compatible with ARM systems, you can try installing a generic PCL or PostScript driver that may work:

  • Go to Control Panel > Devices and Printers > Add a Printer.
  • Select The printer I want isn’t listed.
  • Choose Add a local printer or network printer with manual settings.
  • In the Use an existing port section, select the appropriate port (usually USB for your printer).
  • When prompted to install a driver, select Generic from the list and try a Generic PCL or PostScript driver.
  • Complete the installation and test printing.

Consider a Print Server or Cloud Printing

If the above steps don’t work, another option is to use a print server or a cloud printing solution:

  • Use another PC (Windows, macOS, or Linux) as a print server by connecting the HP LaserJet P1006 to that machine, sharing it over the network, and printing from your Windows 11 ARM laptop via the network.

Check for Virtualization or Compatibility Mode

If your ARM-based laptop supports x86 emulation or virtualization, you may be able to install an x86 version of Windows or use a virtual machine to install the required drivers.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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