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‎02-01-2021 12:30 PM

HP Recommended
Product: Hp Color LaserJet 2600n
Operating System: macOS 10.15 Catalina

I have done many different steps to update the software of my printer and no one works.  

 

At the beginning this start showing me the next message: "hplaserjetzjs.bundle" will damage your computer. I follow instructions of erasing the Hp software and then download again.  This is the message that appear in my Screen when I finish the Installation of Hp software: volume does not meet the requirements for this update.

 

Then,  I download the HP Smart app that never connect to my Ip of my printer and never found it.

 

How can I Update my Software for my Printer????For macOS Catalina Version 14! Help!!

 

Sincerely,

 

Luisa Reyes

Category:
1 REPLY 1

‎02-10-2021 03:54 AM - edited ‎02-10-2021 03:54 AM

HP Recommended

@LuisaReyes

 


Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c02440673  uninstall the HP Printer from your Mac

 

Next restart your Mac and download the HP Easy Start https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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