When trying to add printer 8025 it says driver unavailable

[scotthb23]

When trying to add printer 8025 it says driver unavailable

[Max3Aj]

@scotthb23, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If you're seeing a "Driver Unavailable" message when trying to add your HP OfficeJet Pro 8025 All-in-One Printer, here are some steps to help resolve the issue:

Remove the Printer (if already added)

• Go to Settings > Devices > Printers & Scanners
• Select your HP OfficeJet Pro 8025 and click Remove device

Download and Install the Latest Driver

• Visit the official HP driver page for your printer:
  HP OfficeJet Pro 8025 Drivers & Software
• Click “Install HP Smart app” (Recommended) or download HP Easy Start to automatically detect and install the correct drivers.

Use HP Smart App (Recommended)

• Download the HP Smart App from the Microsoft Store or HP Smart
• Open the app and follow the prompts to add your printer, connect it to Wi-Fi, and install the necessary drivers.

Check Windows Update

• Go to Settings > Update & Security > Windows Update
• Click Check for updates to ensure your system has the latest updates that may include printer drivers.

Avoid USB Plug-and-Play on ARM64 Systems

If you're using an ARM64-based Windows device and connecting via USB, this issue may occur due to limited driver support. In that case:

• Disconnect USB
• Connect the printer via Wi-Fi using the Wireless Setup Wizard on the printer’s touchscreen 
  HP printers - 'Driver is unavailable’ or a yellow bang when connecting USB (ARM64, Windows 10) | HP®...

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support