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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Why does the P3015 Printer Firmware have a .exe File?

HP Recommended
HP P3015

Hi,

I am attempting to upgrade my firmware for an HP P3015.  In downloading the firmware, I see that there is a .rfu and a .exe for firmware.  Why is this?

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-p3015-printer-series/3815797...

 

I looked over the readme file and maybe I missed it but I don't see why I need the .exe file.  All I want to do is remote into my printer, browse for my firmware file, and install.  Is there more to it than that?  I want to make sure since in my experience, firmware upgrades tend to make printers non-responsive where I need to restore all settings to default and reconfigure everything.  

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Found out that the .exe file is an option to upgrade the firmware by connecting your PC to the printer via USB.  The .rfu is the file you need to upgrade the firmware via the web.  

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