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Microsoft Windows 10 (64-bit)

Why my computer can't detect the hp printer after i change to windows 10 home? Tried many time but windows still can't detect the printer. Anyone here can help? Thanks.

1 REPLY 1
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@karlhoh, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble getting your HP printer detected after switching to Windows 10 Home. Let's walk through some steps to get your printer connected and working again.

Check Printer Connection

  • For USB Printers: Ensure the USB cable is securely connected to both the printer and the PC. Try a different USB port if needed.
  • For Wireless Printers: Make sure the printer is connected to the same Wi-Fi network as your PC. You can usually check this on the printer's control panel under Network Settings.

Reinstall the Printer Driver

Sometimes, Windows 10 may not automatically install the correct driver.

  1. Go to Control Panel > Devices and Printers.
  2. Right-click your printer (if listed) and choose Remove device.
  3. Visit the official HP support site: Official HP® Support
  4. Enter your printer model and download the Full Feature Software and Drivers for Windows 10.
  5. Install the software and follow the setup instructions.

Add Printer Manually (if still not detected)

  1. Open Settings > Devices > Printers & scanners.
  2. Click Add a printer or scanner.
  3. If Windows doesn’t find your printer, click “The printer that I want isn’t listed”.
  4. Choose the appropriate option (e.g., Add a local printer or Add a printer using a TCP/IP address) and follow the prompts.

Optional: Run Windows Troubleshooter

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Select Printer and run the troubleshooter.

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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